Responsible Gaming
Gaming Should Be Entertainment
At 21 Covent Garden, we believe that online casino gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Gambling always carries risk, and it's important to gamble within your means and in control at all times.
We're committed to promoting safe and responsible gaming practices across our platform and recommendations.
Age Verification
Online casino gaming in the United Kingdom is strictly limited to individuals aged 18 years or over. It is your legal responsibility to ensure you meet this age requirement before participating in any gambling activities.
All reputable online casinos verify player age during registration. Never attempt to circumvent age restrictions—they exist to protect young people from gambling-related harm.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or others, it may be time to seek help:
- Spending more money on gambling than you can afford to lose
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essentials
- Lying to friends or family about how much you gamble
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Gambling to escape problems or negative feelings
- Borrowing money to fund gambling activities
- Neglecting work, education, or relationships due to gambling
- Being unable to control the amount of time or money spent gambling
- Family members expressing concern about your gambling habits
If several of these apply to you, support is available.
Self-Help Tools & Safer Gambling Features
Most licensed online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications during gameplay reminding you how long you've been gaming
- Session Time Limits: Set automatic session end times to prevent extended play
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Cooling Off: Take a mandatory break from your account (typically 24 hours to several weeks)
- Affordability Checks: Casinos may assess whether you can afford to gamble before accepting deposits
Use these tools proactively—they're designed to support your responsible gaming.
Get Help & Support
If you're struggling with gambling, professional support organisations are ready to help. Here are trusted resources:
United Kingdom
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GamCare
Free, confidential support and counselling for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) -
GamStop
National self-exclusion scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Telephone: 0800 197 8225 -
Gamblers Anonymous
Peer-support fellowship meetings across the UK
Website: www.gamblersanonymous.org.uk
International Support
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Australia – Gambling Help Online
www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
www.responsiblegambling.org -
United States – National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
All of these organisations provide free, confidential support. There is no shame in reaching out.
If You Need Help Today
Don't hesitate to contact a support organisation right now. Problem gambling is treatable, and help is available 24/7. Speaking to a trained counsellor can make a real difference.
Remember: seeking help is a sign of strength, not weakness. You don't have to face this alone.